Master Patient Communication with Smith’s Patient-Centered Interviewing

Develop a comprehensive understanding of patient communication in clinical settings with the evidence-based guide, Smith’s Patient-Centered Interviewing. Endorsed by the American Academy on Communication for Healthcare, this updated and expanded third edition presents a step-by-step methodology for mastering every aspect of the medical interview.

A Proven 5-Step Approach to Effective Patient Communication

Learn how to confidently obtain accurate biomedical facts, as well as critical personal, social, and emotional information from patients. This comprehensive guide applies the proven 5-Step approach, integrating patient- and clinician-centered skills to improve effectiveness without adding extra time to the interview’s duration.

Coverage of Essential Patient-Centered Interviewing Skills

• Patient education and empowerment
• Motivating patients for behavior change
• Breaking bad news with empathy and sensitivity
• Managing different personality styles and conflicts
• Increasing personal awareness in mindful practice
• Nonverbal communication and active listening
• Using computers in the exam room for efficient data collection
• Reporting and presenting evaluations effectively

A companion video and teaching supplement are available online, providing additional resources for healthcare professionals looking to improve their patient communication skills.

About the Authors:

Auguste H. Fortin, Francesca C. Dwamena, Richard M. Frankel, and Robert C. Smith are renowned medical experts who have come together to create this comprehensive guide to patient-centered interviewing.

Book Details:

• Series: Patient Centered Interviewing: An Evidence-Based Method
• Publisher: McGraw-Hill Professional
• Publication Date: April 12, 2012
• Language: English
• Pages: 284
• ISBN-10: 0071760008
• ISBN-13: 978-0071760003
• eText ISBN: 9780071805858