Unlock Effective Problem-Solving in Healthcare Management

Develop and strengthen your problem-solving and decision-making leadership competencies with “Applied Problem-Solving in Healthcare Management”, a practical textbook designed for healthcare administration students and professionals.

The Never Assume Mindset and Structured Problem-Solving Method

This comprehensive guide is built upon the University of Minnesota Master of Healthcare Administration Program’s Problem-Solving Method, which fosters a “never assume” mindset and a structured approach to drive evidence-based, action-oriented problem-solving. This method guides you through the phases of defining, studying, and acting on complex interrelated organizational problems with multiple root causes.

A Complementary Approach to Quality Improvement

The Problem-Solving Method seamlessly integrates with quality improvement methods, such as Lean, Design Thinking, and Human-Centered Design, to enhance problem-solving skills in healthcare organizations, including health systems, hospitals, clinics, population health, and long-term care settings.

Practical Applications and Case Studies

This resource provides step-by-step instructions, useful tips, tools, activities, and case studies to demonstrate the utility of the method for real-world applications. Ideal for students taking health management, capstone, and experiential learning courses, as well as professionals seeking to enhance their problem-solving skills.

Expert Insights and Guidance

The authors, with nearly 75 years of combined experience in healthcare management, leadership, and professional consulting, share their expertise to help you systematically identify, analyze, study, and solve pressing organizational challenges in healthcare settings.

Key Features and Benefits

• Describes a mindset and structured problem-solving method to build leadership competencies
• Encourages a step-by-step problem-solving approach to drive action-oriented solutions
• Supports experiential learning and coaching for students and professionals early in their careers
• Compares the Problem-Solving Method to other complementary methods used in healthcare organizations

Publication Details:

• Publisher: Springer Publishing Company
• Publication Date: November 5, 2020
• Language: English