Mastering Effective Communication in Nursing: A Practical Approach

Enhance your nursing practice with the 10th edition of Communication in Nursing, a comprehensive guide to effective communication in the workplace. Written by Julia Balzer Riley RN MN AHN-BC REACE, this relatable text takes a uniquely practical and personal approach to the demands of today’s nursing practice.

Real-World Examples and Exercises

This updated edition provides extensive examples, exercises, and techniques to help you apply communication skills in a variety of clinical settings. You’ll learn how to:

• Understand important concepts and use communication as a tool to limit stress in your nursing practice
• Implement mindfulness, resilience, and interprofessional communication in your daily work
• Convey and sustain caring in digital settings
• Apply Watson’s Caring Theory in challenging situations

New Features and Updates

The 10th edition includes:

• A new chapter on Confronting Bullying and Incivility with Honesty and Respect
• A new appendix mapping the AACN Essentials domains to the text objectives
• Case studies for the Next-Generation NCLEX (NGN) to challenge your clinical judgment
• New emphasis on holistic self-care of the nurse, including Self-Care Nudge content and Simplify and Deepen boxes

Engaging Learning Features

Moments of Connection boxes highlight beneficial outcomes of successful communication, providing concrete examples of how communication techniques work. Wit & Wisdom boxes present selected verses and quotations relevant to chapter topics, providing moments of relief from serious topics and revealing “a-ha” moments when theory becomes linked to practice.

Discussion of the importance of interprofessional education and communication in the healthcare environment has been included. Exercises in each chapter, including reflective journaling, remediation, online and group activities, discussion topics, and more, help facilitate various learning types.

The “Active Learning” feature in every chapter promotes active, goal-directed reading. End-of-chapter exercises titled “Practicing” provide specific opportunities for you to master techniques discussed in the chapter and hone your communication skills.

Publisher: Elsevier; 10th edition (August 15, 2023)

Language: English

Paperback: 352 pages

ISBN-10: 0323871453

ISBN-13: 978-0323871457