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By CFACHCA Knapp, Keith R., PhD, MHA, HSE, FACHCA and Olson, Douglas M., PhD, MBA, LNHA
The Health Services Executive (HSE) serves as a comprehensive resource for long-term care administration students and professionals, covering the core professional domains of practice and leadership essentials. This textbook provides a thorough understanding of the industry, making it an invaluable asset for those preparing to enter the field of long-term care administration and leadership.
The textbook covers the entire spectrum of senior living service lines, including:
With sections dedicated to postacute care settings, operations, leadership, and management, this book provides essential information for undergraduate and graduate students, as well as professionals transitioning to another line of postacute service.
The textbook begins with a thorough history of the field, including the development of senior services in the United States. Section I then describes the components of customer care, supports, and services, providing a solid foundation for understanding the industry.
Section II addresses operations, including the core practice domains of effectively managing human resources, finances, and the environment. Section III offers a framework for leadership, covering strategic thinking and innovation, marketing and public relations, critical thinking and operation practice, customer service, and personal development.
Each chapter concludes with case problems, discussion questions, leadership roles, high-impact practices, key points, and National Association of Long Term Care Administrator Boards (NAB) domain competencies, allowing readers to apply their knowledge and develop critical thinking and decision-making skills.
Written by two highly experienced long-term care administrators, this textbook is designed to help readers prepare for the examinations administered by the NAB for the HSE qualification or licensure for individual lines of service, such as for Nursing Home Administration (NHA), Residential Care and Assisted Living (RC/AL), and Home- and Community-Based Services (HCBS).
Stay ahead in the field of long-term care administration with The Health Services Executive (HSE), a comprehensive resource that provides the knowledge and skills necessary to excel in this dynamic industry.
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