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Communication and the Manager’s Job (EPUB)

Effective Communication in Primary Care: A Comprehensive Guide for Managers

Effective communication is the cornerstone of good management, and it’s especially crucial in primary care settings. In “Communication and the Manager’s Job”, author Annie Phillips provides a thorough exploration of the communication skills essential for success in this field.

Developing Essential Communication Skills

This book covers a wide range of topics, including:

  • Organisational structures and their impact on communication
  • Group dynamics and how to navigate them effectively
  • Overcoming barriers to good communication, such as language and cultural differences
  • Effective listening and counselling skills, including active listening and empathetic responses
  • Leadership, interviewing, teaching, and supervision techniques to improve management skills

Managing Stress and Improving Personal Organisation

In addition to communication skills, the book also covers strategies for dealing with stress, including:

  • Problem-solving techniques to tackle complex issues
  • Improving personal organisation and time management skills

By mastering these skills, primary care professionals, including GPs and practice managers, can improve their personal and professional development, leading to better patient outcomes and more effective teamwork.

With its concise yet comprehensive approach, “Communication and the Manager’s Job” is an invaluable resource for anyone looking to enhance their communication skills and take their primary care career to the next level.

Publisher: CRC Press | Language: English | ISBN: 9781138464803, 9781000945584 | Publication Date: July 7, 2023

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