Effective Communication in Management: A Comprehensive Guide for Primary Care Professionals

Effective communication is the backbone of good management, and in the primary care setting, it’s more crucial than ever. As a comprehensive guide, “Communication and the Manager’s Job” by Annie Phillips provides primary care professionals with the essential tools and skills to manage effectively, lead, and develop personally and professionally.

Overview of the Book

This book delves into the heart of effective communication, covering organisational structures, group dynamics, and strategies to overcome barriers to good communication. You’ll learn effective listening and counselling skills, vital for primary care teams, and discover how to manage conflict, stress, and change.

As a manager in primary care, you’ll appreciate the guidance on leadership, interviewing, teaching, and supervision, as well as practical advice on problem-solving techniques and improving personal organisation to reduce stress.

Key Takeaways

• Develop effective communication skills to improve patient care and team collaboration
• Understand organisational structures and group dynamics to lead your team more effectively
• Learn strategies to overcome barriers to good communication and conflict management
• Improve your leadership, interviewing, teaching, and supervision skills
• Discover problem-solving techniques and stress management strategies to improve your personal and professional well-being

This concise yet comprehensive guide is essential reading for general practitioners, practice managers, and all members of the primary care team who want to enhance their personal and professional development.

Publisher: CRC Press
Publication Date: July 7, 2023
Language: English
ISBN: 9781138464803, 9781000945584