Optimizing EHR Governance for a Positive User Experience

Organizations invest substantial resources in purchasing, deploying, and optimizing their Electronic Health Records (EHRs). However, these systems are not plug-n-play and require a commitment to ongoing improvement. When executed well, this process addresses the people, the process, and the technology. Conversely, if not done correctly, it can lead to system failure, costing the organization thousands of dollars.

Based on the foundational premise that effective EHR governance accelerates change and enhances the user experience, this book leverages over a decade of experience working with government, academic, and nonprofit organizations utilizing Epic, Allscripts, McKesson, Meditech, and Cerner. It provides a practical and pragmatic approach, outlining a strategic process that can be scaled to both small and large organizations. The book begins by explaining how to articulate a clear vision to organizational leaders, enabling them to champion robust EHR governance theoretically and financially. It then guides the reader through each step necessary for driving successful change, highlighting critical lessons learned to avoid common pitfalls and achieve measurable improvements more quickly. Finally, it concludes with a commitment to ongoing growth and refinement through benchmarked metrics, innovation, and out-of-the-box thinking.

Product Details:

Publisher: Productivity Press; 1st edition (April 28, 2023)

Language: English

Pages: 232

ISBN-10: 0367403927

ISBN-13: 978-0367403928